Oxford Private Paediatric Endocrinology Privacy Notice

This privacy policy outlines how we collect, use, and protect personal information when you interact with our website or our clinical services. We are committed to safeguarding your privacy and complying with all relevant data protection laws.

1. Who We Are

Oxford Private Paediatric Endocrinology is a private medical practice led by Dr. Taffy Makaya, Consultant in Paediatric Endocrinology and Diabetes. We are registered with the Information Commissioner’s Office (ICO) for data protection compliance.

2. What Information We Collect

We may collect and process the following personal information:

• Name, address, and contact details

• Child’s name, date of birth, and medical history

• GP and referring doctor details

• Appointment and consultation records

• Diagnostic test results

• Insurance information (if applicable)

• Website contact form submissions (name, email, message)

3. How We Use Your Information

We use your information to:

• Provide medical care and consultations

• Communicate with you and other healthcare providers

• Book and manage appointments

• Arrange diagnostic tests or referrals

• Comply with legal and regulatory obligations

• Process insurance claims or payments

We only use your personal data where there is a lawful basis to do so, such as for medical care or with your explicit consent.

4. How We Store Your Data

Your information is securely stored in password-protected electronic systems and/or locked physical storage. We retain medical records in accordance with NHS and GMC guidelines.

5. Sharing Your Information

We may share relevant personal data with:

• Your GP or referring clinician

• Diagnostic laboratories and specialists

• Private hospitals involved in your care

• Your medical insurance provider (with consent)

• Regulatory bodies, if legally required

We do not sell or share your data with third parties for marketing purposes.

6. Your Rights

You have the right to:

• Access a copy of your personal data

• Request corrections to inaccurate information

• Withdraw consent (where applicable)

• Request erasure of your data (in limited circumstances)

• Complain to the Information Commissioner’s Office (ICO)

7. Cookies & Website Use

Our website may use cookies to enhance your browsing experience. These cookies do not collect personal data and can be disabled via your browser settings.

8. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact:

Mrs Helen Rhodes
📧 Email: helen.rhodes@ouh.nhs.uk
📞 Phone: 07949 483300